Indiana AG Warns Public About Tech Support Computer Scams

INDIANAPOLIS (AP) — Indiana’s lawyer trendy is caution the general public approximately online scams that are looking to persuade humans that their personal computers are inflamed with viruses. Attorney General Curtis Hill says the scams use pop-up indicators equivalent to safety alerts utilized by legitimate laptop and generation businesses. He says the deceptive signals claim the users’ computers are infected with viruses and can be liable to hackers. The alerts often offer a toll-free number customers can name, supposedly for help fixing the problem. However, Hill says Indiana residents should ignore the one’s indicators.

He says folks who name the toll-free numbers are requested to present far-flung get entry to their computer systems for tests to find and restore the hassle. Hill says doing so can result in private facts, usernames, and stolen passwords for identity theft scams. Copyright 2017 The Associated Press. All rights reserved. This fabric may not be posted, broadcast, rewritten, or redistributed.

Support Computer Scams

In the pc restore enterprise, there are a few people to pray at the uninformed like some other type of service primarily based enterprise. Listed beneath are some not unusual computer restore scams you’ll want to live away from. And while many of those scams are performed by using unlicensed stores and techs, it is continually an excellent concept to be informed so you can also spot those rip-offs irrespective of wherein you can pass in your computer repair.

Scam # 1.

You told me that your device is a total loss and can’t be repaired, but the tech or shop occurs to have a used PC that they can sell you reasonably priced. Here, the tip-off is if the “tech” wishes your antique gadget as an exchange in or to “recycle.”

In lots of cases, the con right here is that there may be little to not anything wrong with your machine. The “tech” then sells you a gadget he was given from any individual else he pulled this identical scam on and then fixes whatever small problem your system had and sells it to the following man or woman he scams. And on and on. In most cases, you become with a decrease high-quality device than you commenced with, and the “tech” makes big take advantage of you and the subsequent “restore.”

Scam # 2.

Parts were stolen and replaced with low-best elements.

This can take place if the “tech” desires to retake the laptop to their shop or when you go away a laptop at a shop. The scam is they may take your higher to give up parts and replace them with a decrease cease part, after which resell your “higher” part(s) to anyone else.

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You can keep away from this rip-off by asking the “tech” to write an inventory of all of the elements in your device with serial numbers before you release the machine to be labored on. Also, inform the “tech” you will want all your broken parts lower back if they want to be replaced. This will place the tech on observing you’ll be taking a near examine their work. If they will now not inventory your gadget or don’t give elements again, then it’s far a large pink flag, and also, you want to take your system to somebody else.

Scam # 3.

Unlicensed Software.

In many instances, human beings will lose their software CDs & Install Disks, and the “tech” may additionally provide you a “reproduction” of the software program you need. Often, these unlawful copies are being offered, and you get harmed as you’ll now not get a guide from the software dealer, can not get many protection updates, and leave out discounts to destiny variations of the software program. Also, many Unlicensed Software copies are inflamed with viruses and spyware.

The “tech” makes a big profit off of a software program he in no way paid for, and you’re left holding the bag. If you are advised, you need a software program, make sure you are getting a prison reproduction with CDs, printed licenses, and product keys. If you’ve got lost your software program, an actual tech must be able to factor you to the proper area to call or email so you can also order changed media at a reduced charge. If they will no longer assist, then it is definitely a sign you’re talking to the wrong “tech.”

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