CHENNAI: The defunct cell price tag merchandising machines on the Chennai Moore Market Complex (MMC) are inflicting loads of complications to passengers who favor e-book paper tickets through the UTS cell app. Many passengers, who booked their paper tickets through the cellular app, have forfeited their price ticket fares after price ticket vending machines didn’t dispense the ticket, while some time as a phase of passengers have been compelled to face serpentine queues earlier of the counters to shop for tickets.
A passenger attempts to take a printout of a ticket from a vending device at the Moore Market Complex station
On Monday, lowering the passengers’ problem in shopping suburban and specific tickets for the duration of rush hour, the Southern Railway (SR) released ‘UTS’ cell-primarily based ticketing utility in 2015 with a lot of fanfare. The application furnished options to ebook each paperless and paper ticket. Passenger who select the paperless price tag option need to expose their cell phones during the price ticket inspection. At the same time as folks who opted for paper tickets ought to take printouts of tickets from cell ticket vending machines (MTVM) and automatic price tag vending machines hooked up at the stations.
While the ticketing application acquired an amazing response from a section of suburban visitors because it enabled a paperless ticket journey, many rail commuters had been irked as they could not take printouts of the paper tickets booked through the app. The six mobile ticket merchandising machines hooked up inside the Chennai Moore Market Complex had been non-functional for several days, leaving the commuters in a lurch. In addition, the software system defects of UTS are adding to the passengers’ woes.
Mobile disconnect
UTS cellular app launched in 2015 for reserving tickets for specific and suburban trains
Passengers who opted for paper tickets need to take printouts of the tickets from Mobile Ticket Vending Machines (MTVM) and Automatic Ticket Vending Machines installed at the stations
A segment of passengers favors taking printouts, as the cell battery may also get dried or switched off
Passengers couldn’t take the printouts at MTVM
Counter software also suggests ‘the price ticket published.’
Passengers forced to surrender their ticket fare due to faulty machines
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