HP is transferring from Salesforce and Oracle products to Microsoft CRM.
HP Inc. Plans to apply Microsoft Dynamics patron dating management (CRM) software to run its sales approaches, the two agencies stated Monday. HP income and assist workforce had been the use of Salesforce and Oracle software, respectively, to control their income and put up-sales processes so this represents a win for Microsoft over two key competition.
As part of a six-12 months agreement—the dollar value of which they could not reveal—HP HPQ 0.63% plans to roll out the product to about 6,500 HP salespeople and 20,000 guide personnel. Total HP headcount is set 50,000 (plus another 6,000 coming aboard as a part of its simply-signed deal to buy Samsung’s printer unit).
“We need to power massive facts and analytics and we had a compelling need for our income groups and channel teams to simplify, modernize, and velocity turned into essential,” HP leader running officer Jon Flaxman advised Fortune in an interview.
HP’s income force has been the use of Salesforce CRM and its help human beings were the use of Oracle ORCL 0.17% CRM, he said.
“For us it was a herbal circulate to examine one combined dealer give up-to-cease,” Flaxman stated. This deal adds any other dimension to HP-Microsoft partnerships. HP is a large and longtime hardware companion—its Desktops ship with Microsoft MSFT -0.forty eight% Windows and regularly with its Office applications as nicely.
There is big overlap between the two companies’ reseller companions. And because maximum Microsoft partners run Dynamics CRM already, HP’s use of the product should simplify collaboration and records change. HP claims approximately 100,000 companions international.